It isn’t always possible for your Service Manager to answer the phone or be available to handle a care enquiry, on average over 22% of calls made to care services between the hours of 8am and 5pm are missed. Into the evenings and weekends this figure almost doubles, why leave it to chance that the call will be answered?
Our pedigree in handling care enquiries and supporting care seekers through their journey to find the right support is second to none. Our in house team of specialist Care Adviser's handle thousands of care enquiries each month across all service types.
We have developed a professional sales offering for the market in response to the growing demand and expectation of care seekers for customer service excellence.
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