Live Chat Support

TrustedCare offers live chat support to care providers 7 days a week who are looking to improve the customer experience for care-seekers visiting their website.


TrustedCare Professional Services can support you to implement a Live-Chat widget on your website. Furthermore, we can manage all enquiries through Live-Chat, including:

  • Qualifying new care enquiries
  • Qualifying jobseeker enquiries

  • How it works?

Step 1: The live-chat widget is added to your website

Step 2:  Our Care Adviser's will respond to all enquiries on your behalf, qualifying both job-seeker & new client enquiries

Step 3: We will qualify and handover job-seeker/new client enquiries to your team

  • Benefits:

  • Excellent customer service
  • 7 days a week support
  • Convenience for website visitors
  • Competitive advantage
  • Capture more care & job enquiries
  • Weekly reports on the nature of enquiries
  • Support from an experienced Care Adviser team with expert care sector knowledge

Interested in our live chat services?

Please get in touch with us for more information.

Who we work with?

  • Caring Homes
  • Larchwood Care
  • Bupa
  • Home Instead - Senior care
  • Greensleeves Care
  • Barchester - Celebrating life
  • Carebase
  • New Century Care