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Pavilion Court
Brieryside Newcastle upon Tyne Tyne and Wear NE5 3AB
441916861339 3.6/ 4stars from 1users.

Pavilion Court

Member for 7 years
Brieryside, Cowgate, Newcastle upon Tyne, Tyne and Wear, NE5 3AB
Tel: 01916 861 339

About

Pavilion Court

Pavilion Court Care Home is situated in Cowgate, a pleasant suburb of Newcastle. It has shops and other facilities close by, and good public transport links.

We pride ourselves on being a warm and welcoming sort of establishment, as you’d expect in the north east! Visitors are greeted by staff in a pleasant and polite manner, and always offered refreshments.

Most our residents grew up in this area, as did our staff, and that gives us a huge advantage, both when residents first arrive and as we try to build close relationships with them. When you’re gaining people’s trust it’s that much easier if you can talk about people and places that you both know.

We have lovely gardens here at Pavilion Court. We have verandas on the first floor, a café area and two large lounges, so there’s plenty of opportunity for residents and staff to relax and have a natter. And when the residents are not doing that, we have a wide range of activities, such as a gardening club, baking, quizzes and knit n natter. We have mini ponies come in, and we also have a strong link with a cat and dog shelter, which regularly brings pets in. One of our residents is a handyman, so he’s sanding down and painting some chairs, and loving every minute!

We have a thriving residents’ forum, which relatives also get involved with.

We like to keep residents in touch with the local community, and several of them regularly go out to shop, have a coffee, or go to the community centre. We also have a lot of visits from school and church groups.

Type of service
Care Home
Type of ownership
Private
Features
Activity Classes
Bathing Equipment
Car Park Facilities
Communal Dining
Communal Gardens
Day Trips
Disabled Access
Ensuite bathrooms
Exercise Classes
Health Support Services e.g. Optician, Chiropodist, Physiotherapist
IT Facilities
Lifting and handling equipment
Lifts and/or stair lifts
Mini-bus / Other Transport
Private Dining
Shop
Special Dietary Requirements
Telephone in Bedroom
Treatment Rooms
TV in Bedroom
TV Lounge
Visiting Family and Friend Accommodation
Specialisms
Alzheimers
Challenging Behaviour
Dementia Care Services
End of Life
Epilepsy
Hearing Impairment
Motor Neurone Disease
Multiple Sclerosis
Old Age (65+)
Parkinson's Disease
Respite Care Homes
Stroke Recovery
Young Adults (18 - 25)

Reviews - 1

Service reviews - 1

13th September 2017 -
Ratings
Choices
Cleanliness
Competence
Dignity
Helpfulness
Independence
Communication
Information handling
Professionalism (provider)
Professionalism (staff)
This user would recommend this care provider to others.

Excellent staff, Very caring and professional. Communicate well with family

Leave a review
1 reviews
3.6

Service ratings

Choices
Cleanliness
Competence
Dignity
Helpfulness
Independence
Communication
Information handling
Professionalism (provider)
Professionalism (staff)
Overall

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This provider accepts Social Service clients

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