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Hartwood House

Price on enquiry

5.0 out of 5 5.0 out of 5.0 26 reviews

Specialisms

  • Dementia Care
  • Double rooms
  • No challenging behaviour
  • Old Age (65 years+)
  • Residential Dementia
  • Respite Care
  • Secure home (accepts wandering)

Call this provider - 023 8001 2447

Hartwood House warmly welcomes you to its luxury care home in Lyndhurst, supporting residential care.

Residents love it here at Hartwood House — the truly stunning location, our passionate caring people and warm supportive atmosphere. The award-winning design of our home offers residents luxurious facilities and landscaped gardens to share and enjoy.

Set in Lyndhurst against the majestic backdrop of the New Forest National Park, Hartwood House looks out over timeless woodland scenery in this highly desirable corner of Southern England. Filled with Royal history, Lyndhurst offers traditional village life with a variety of independent shops, cosy tea rooms and heritage museums. Southampton and the coast are easily accessible.

Our compassionate team provides an unparalleled level of care tailored to the individual needs of all our residents. Hartwood House offers 24-hour residential and dementia care, including short- and long-term services. We understand the importance of feeling appreciated and loved, so we treat all our residents as if they are one of our own families.

Why not give us a call to find out what sets us apart from other care services and how we might be able to provide help and support to yourself or a loved one.

Bournemouth Road
Lyndhurst
Hampshire
SO43 7DP

023 8001 2447

Send enquiry
  • Dad is so happy here. I cannot believe the difference in him. It has such a good reputation and I can see why! The food is incredible and the personalised care that they provide is outstanding....
    5 out of 5.0
  • I visit my friend twice a week and I am just so pleased with everything here at Hartwood House. My friend was so worried about coming in but she calls this her new home. The staff have become her...
    5 out of 5.0
  • I didn't ever want to be in a position of needing care but I must say that this experience of care make me think that I would like to come back here if I had to. The staff are very kind + the...
    5 out of 5.0
  • My mother is here for a months respite care. She said she now has a great opinion of this care home, the staff are excellent and she enjoys the activities on offer.
    5 out of 5.0
  • My mum came in for some respite after a hospital fall. The plan was for her to come home. We had tried to get her into respite for many years but she refused. After a few weeks at Hartwood, mum...
    5 out of 5.0
  • The care I received for my Uncle was excellent, he obviously had some doubts but was made to feel welcome from the very beginning. The staff were polite and nothing was to much trouble for them....
    5 out of 5.0
  • As a family we are so pleased with the care nan is receiving. The staff are amazing, so caring and kind. Nan came on respite and doesn't want to leave! Thank you to all.
    5 out of 5.0
  • My Dad went into Hartwood House on 2nd January 2025. He was greeted in reception by many of the staff which was lovely and welcoming. We were all shown to his room which is a lovely room...
    5 out of 5.0
  • My mum has been at Hartwood House Care Home for two and a half years now. It is set in beautiful surroundings, and the home is very tastefully furnished and meticulously clean. I cannot praise the...
    5 out of 5.0
  • My dad has been at Harwood House Care Home now for several months. It has been nothing but outstanding! From the staff, to the food, to the facilities. The rooms are of such high standard that...
    5 out of 5.0
  • The first month for our mother in Hartwood has been nothing short of outstanding. The daunting experience of putting our mother in a care home was far less harrowing than we could have ever...
    5 out of 5.0
  • I have spent four weeks at Hartwood House Care home for respite care. The entire staff, management, carers, and domestic staff are friendly, helpful and caring. My room is comfortable and...
    5 out of 5.0
  • High-standard staff welcome. Excellent holiday.
    5 out of 5.0
  • A warm, friendly welcome setting the home to a wonderful break. Thank you.
    5 out of 5.0
  • During May, my mum had to come to Hartwood House after a long series of heart issues, over five years when she lived with me and my husband. After suffering another week in hospital with a...
    5 out of 5.0
  • Our father has been in the care home for the last 18 months and is being looked after for us very well. He likes it here and says the food is very good.
    5 out of 5.0
  • My father has been here for 1 1/2 years and is well looked after. The staff always friendly and caring. Harwood House is always very clean and feels and looks like a home.
    5 out of 5.0
  • I have been visiting Hartwood House weekly for some time. There is always a warm welcome from all the staff. The home feels cosy and homely. It is always clean, tidy and smells nice. Recently...
    5 out of 5.0
  • The staff is attentive, personable, and caring. The spaces are always clean, tidy, and tastefully decorated, resulting in an appealing and comfortable selection of seating areas. The gardens are...
    5 out of 5.0
  • Hartwood House is one the the nicest care homes I have been to. The staff are all very welcoming, friendly kind and helpful. Lovely, calm, and relaxed atmosphere, and the residents are all very...
    5 out of 5.0
  • During our aunt's stay at Hartwood, the professionalism of all the staff has been excellent. The care and attention to detail has been well executed. Many of the staff have gone 'above and beyond'.
    5 out of 5.0
  • During my short stay here. The professionalism and friendliness of the entire staff and management has greatly impressed me. My room is well-appointed and kept spotless. The bed is very...
    5 out of 5.0
  • From the moment we walked through the door on our initial visit, the staff and property were most welcoming. We enjoyed a number of visits prior to my uncle's stay to help him familiarise himself...
    5 out of 5.0
  • My husband and I arrived at Hartwood House in an ambulance after their closing time. We were met with great kindness by staff who had remained behind to welcome us. After a traumatic 2 weeks in...
    5 out of 5.0
  • Absolutely excellent in every respect. 5 star marvellous, comfortable home. Furnishing found in very special houses. Care and management unbeatable.
    5 out of 5.0
  • I found this care home to be modern, comfortable, the rooms and sitting room were very cosy and welcoming. The staff are very kind, helpful and cheerful. I loved the way it was furnished, wonderful views.
    5 out of 5.0

Hartwood House

CQC ratings

  • Safe - Good
  • Effective - Good
  • Caring - Good
  • Responsive - Outstanding
  • Well-led - Good

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