I just wanted to email you to say how impressed I have been with your management of Dungate Manor over the past few weeks especially , during the Covid -19 crisis .
I have been very pleased to see how well the residents have looked on our weekly ward round and how content they generally seem to be despite the difficulties of the lockdown situation. Furthermore the staff appear to be managing the situation very professionally and continuing to provide excellent care for the residents .
I am extremely pleased to note that no residents have had areas of skin breakdown despite several being chair bound or palliative and this is a credit to you all.
As you are aware we look after 7 care homes as a practice and Dungate Manor is one of only two that have not yet been affected by the Covid -19 virus . This is a fabulous achievement and is due to your infection control management.
Thank you very much for your dedication to the residents and staff and I am delighted to continue to support you in their medical care .
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