Privacy is important to all of us
At TrustedCare we want to be up front about what data we collect from visitors to TrustedCare.co.uk/message-of-thanks and how we use that data.
The information on this policy is valid for visitors to TrustedCare.co.uk/message-of-thanks and pertains to the information they share or that is collected about them whilst viewing and interacting with the website's content. This policy is not applicable to information collected offline or via other channels. If you can't find the information you're looking for within the policy or if you have any additional questions please contact us.
If you send a message of thanks or you contact us through the associated forms on the website we collect the following PII (Personally Identifiable Information) from you:
We collect this information in order to be able to show the message of thanks you leave. We hold PII for the lifetime of the website.
We use Google Analytics to track user activity on our website. To do this a unique identifier is created when you first visit our website and stored as a cookie so that as you visit other pages on the website, or if you leave and then return to the website, we identify the activity as belonging to the same user. This unique identifier does not directly provide us with any Personally Identifiable Information (such as your name or email address).
We monitor visitor activity to:
Based on the data we collect with Google Analytics we make changes to the website to improve the experience for visitors.
Your unique identifier is held for 26 months. If you don't wish to have your activity tracked whilst visiting the website you can disable cookies for the website in your browser. The website will continue to function as normal if you disable any or all cookies.
We store the following information about each request (page visit) visitors make when visiting TrustedCare.co.uk/message-of-thanks:
We collect this information to help us monitor traffic to the website, detect and analyse issues and to filter out unwanted traffic (e.g. unregistered web crawlers/bots).
We hold information in the server logs for 90 days. This information we collect does not directly provide us with any PII (Personally Identifiable Information) (such as your name) except where PII is submitted as part of a request that generates an error. For example, if you were submitting your name when posting a message of thanks and an issue was raised your name would be collected as part of the error information.
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contacts us.
A more detailed overview of your rights under GDPR can be found on the Information Commissioner's Office website.