Right at Home - West Midlands (South)

4.788793103448276 out of 5 4.8 out of 5.0 29 reviews


  • Day care
  • Dementia Care
  • Learning Difficulties
  • Old Age (65 years+)
  • Physical Disabilities
  • Respite Care
  • Under 65 years

Call this provider - 0121 312 1636

Right at Home provides high quality personalised home based care for clients over the age of 18. We have a simple yet strong set of values; our aim is to provide care and support so that our clients can lead a rewarding life.

We do this by: Placing our Clients and their family at the centre of everything we do, Treating our Clients as individuals providing person-centred care and Showing respect and dignity to all of our clients whatever their background, ability or beliefs.

Our friendly staff at Right at Home West Midlands can ensure the home environment remains safe and advise on any adaptions that will make life easier. We also work with clients and their loved ones to provide emotional support and respite, to access local services and to adapt the care package to ensure changing needs are anticipated and always met.

Light housekeeping and meal preparation can become frustrating tasks to those affected by ageing. Right at Home West Midlands South provides assistance for numerous daily activities, as well as basic peace-of-mind services.

Our aim is that Clients gain independence, self-esteem, a sense of self and control over their lives. We encourage clients to make their own decisions and choices.

To find out more about the care provided at Right at Home West Midlands then please get in touch. Our Care Manager would be delighted to answer your queries and invite you to come and see us.

Office 101a Centre Court Business Centre
1301 Stratford Road
Hall Green
West Midlands
B28 9HH

0121 312 1636

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  • Nothing is too much trouble for any of the carers I have had in my home. They have willingly done all I have asked, but not knowing their actual remit, I do make sure my requests are within that...
    5 out of 5.0
  • Generally, the calibre of staff from Right at Home is very good. I have help 5 mornings each week. The staff/carers are punctual polite and are keen to make sure that I am safe and fit for the day...
    5 out of 5.0
  • It's great. I am really happy with the service on the occasions that the carers can obtain access. I am happy with the tasks that they are undertaking. The carers are always understanding, kind...
    5 out of 5.0
  • Excellent service. They ensured they captured every detail about my Nan's history and ensured we were all involved in the care. The care was of an excellent standard and there was excellent...
    5.0 out of 5.0
  • It's going well, making progress, working towards independence.
    5.0 out of 5.0
  • An excellent provision, Mom is respected and treated in a very personal way by all caregivers. The management team provides accurate and precise information. Immediately if any issues arise they...
    5.0 out of 5.0
  • I am very pleased with the service and I have made the right decision choosing Right at Home. I would recommend them to all my friends as the company is genuinely caring. Despite being...
    5.0 out of 5.0
  • Right at Home provided an excellent level of care to my parents over a period of fourteen months. This care developed from one 3 hour visit each week at the commencement, to visits 3 times a day...
    5.0 out of 5.0
  • Review was carried out in a professional manner by the staff. Listening to any changes I might need actioned. Very happy with the service.
    5.0 out of 5.0
  • I know my mum is in safe hands. Her carers are responsive and obviously experienced and have developed a warm relationship with her. Communication is excellent and, most importantly as an only...
    5.0 out of 5.0
  • We as a family are extremely pleased with the service we have received from Right at Home. They are very efficient and try very hard to meet all of our requests. The covers they provide are...
    5.0 out of 5.0
  • We are so pleased to have found your company. Mum and dad are happy with the staff and enjoy their company and care. We feel that a weight has been lifted form our shoulders - thank you for your...
    5.0 out of 5.0
  • The battle is having people you feel comfortable with and trust, this is what I get from Right at Home. I do like my carers and feel Right at Home have made the right choice of staff for me. The...
    5.0 out of 5.0
  • I was originally against the idea of having caregivers, but the support I have received from Right at Home has really improved my quality of life, and I've taken to it very well.
    3.875 out of 5.0
  • The caregivers do lots of extra little things that help. The care works very well, and we appreciate the difference that is made to our lives.
    3.75 out of 5.0
  • Good, honest approach from all caregivers who are co-operative. I'd give everyone 5 stars!
    3.75 out of 5.0
  • Right at Home West Midlands send the same three carers to look after my mother. This means she sees familiar faces and feel secure. The carers are lovely! They are kind and deal with my mother in...
    5.0 out of 5.0
  • Right at Home carers have gone the extra mile for my mum. They ensure she gets involved in all aspects of her care and encourage her to maintain as much independence as possible. My mum has gained...
    4.0 out of 5.0
  • Very thorough and professional service, with continuity of care provided by the same carer. The carer was also someone from the same cultural background which made it easier for mum to engage and...
    3.75 out of 5.0
  • The team at Right at Home are excellent! They have cared for my auntie helping her to manage and supporting both her and us a family. They are always just at the end of the phone, they have...
    5.0 out of 5.0
  • I strongly recommend this agency. We're very satisfied with the carer who was carefully chosen to suit my mother's needs. When we had an emergency the agency immediately sent someone.
    5.0 out of 5.0
  • The carers are reliable and completes all tasks. The agency send the same carer every week and she comes at the same time.
    5.0 out of 5.0
  • Carers are very pleasant, helpful and cheerful. Very supportive to us both.
    5.0 out of 5.0
  • The help and support provided has been of the highest order and very professional.
    5.0 out of 5.0
  • Mum and I are thrilled with Right at Home. They care for mum above and beyond what is expected from them. They are all lovely and really have in mum's eyes become great friends with her.
    5.0 out of 5.0
  • Care has been excellent.
    5.0 out of 5.0
  • It’s been excellent service. I am very happy with the support my mum is getting. She has two regular carers. My mum is a lot more cheerful and tells me about her visit. I am looking forward to...
    5.0 out of 5.0
  • Excellent service. Very reliable, personal service and all their carers try very hard to please and make life as pleasant as possible.
    4.75 out of 5.0
  • Because I have recently had health problems which needed support from family, I decided to register with Right at Home I have booked three hours over three weeks in order to meet and spend time...
    5.0 out of 5.0

Right at Home - West Midlands (South)

CQC ratings

  • Safe - Good
  • Effective - Good
  • Caring - Good
  • Responsive - Good
  • Well-led - Good

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Important Covid-19 Update

The elderly and frail are especially vulnerable to the COVID-19 virus, care providers are putting in place a range of measures to deal with the situation and safeguard those who use their services.

Care homes have mostly cancelled all but essential visits to the home. They are providing telephone-based assessments and placing controls on admissions. Home care & live-in care providers are still delivering care in the community but have a huge demand for support at this time.

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