Wallace House

Price on enquiry

4.333333333333333 out of 5 4.3 out of 5.0 3 reviews


  • Old Age (65 years+)
  • Palliative Care
  • Physical Disabilities
  • Respite Care

Call this provider - 0191 580 1188

Wallace House Care Home is situated in Dunston, Gateshead. It’s located just a short walk from the local shops, served well by public transport services and is close to the Metro Centre.

Most of our residents and staff at Wallace House are local, and this explains in many ways why we are friendly, family-orientated home. Visitors often comment on the warm and welcoming atmosphere when they arrive.

Our staff have a very people-centred approach with the residents. They very quickly get to know them: what their family and work history is, what they like and don’t like, and so on. They build up relationships that are warm and caring but also respectful, allowing residents to retain their dignity.

We encourage residents to stay active, mentally and physically, and we have an Activities Co-ordinator who arranges a wide choice of activities. When residents first arrive, we find out what they like to do, what gives them enjoyment and what they’ve done in the past, so that we can tailor the activities accordingly. We have all the usual things, such as board games, bingo, knit ‘n’ natter, trips out, and so on, but there’s much more. We have fashion shows. We have a wheelchair-accessible garden, so residents can potter about there and grow fruit and vegetables. We have a good relationship with a local community centre, which organises activities, and our residents go there for coffee mornings. We also work closely with the nearby Methodist centre, and local schools come in at Christmas to sing carols. There’s a Working Man’s Club over the road, so people can go for a pint.

One of our residents is a big film buff, so he goes to the cinema once a fortnight. A recent project is our Virtual Reality experience. We have links with a local company which has a VR kit, so residents have been on a trip to the beach and even to Buckingham Palace from the comfort of an armchair!

Ravensworth Road
Tyne and Wear
NE11 9AE

0191 580 1188

Send enquiry
  • My partner has a rare brain condition. He is paralyzed, peg fed and unable to communicate. I transferred him to Wallace House from a hospital a month ago, prior to this he had been two years in...
    5 out of 5.0
  • My aunt is now ninety-eight years old. Twelve months ago she was living alone and wasting away. She was not eating, not going to bed and falling on a regular basis. Her health was so poor we did...
    4 out of 5.0
  • My uncle, 95 and suffering from dementia, was welcomed into the home in January. The staff have shown great patience with him, even when he has been unsettled and somewhat aggressive. He has...
    4 out of 5.0

Wallace House

CQC ratings

  • Safe - Good
  • Effective - Good
  • Caring - Good
  • Responsive - Good
  • Well-led - Good

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