Florence House Care Home

5.0 out of 5 5.0 out of 5.0 3 reviews


  • Day care
  • Dementia Care
  • Old Age (65 years+)
  • Physical Disabilities
  • Respite Care

Call this provider - 01782 307039

Florence House Residential Care Home in Porthill, Newcastle-under-Lyme, Staffordshire, welcomes long term and short term residents and specialises in residential and dementia care.

All of our 36 bedrooms, living rooms and other communal rooms are furnished to a high standard. All bedrooms have wall mounted flat screen TV/DVDs.

Florence House care home’s relatively small size and highly trained staff helps to create a friendly little community. Expert carers are available, 24 hours a day, 7 days a week. Each resident is given a tailor made Personal Care Plan which maximises comfort and well-being within the home.

When carers or family members need a break we are happy to accommodate short stay residents, ideal for when a carer is unavailable over a holiday period.

Florence House residents have their own personal salon within the building, with expertly trained hairdressers on site weekly. The home also has a sensory garden, ideal for relaxing in during the summer months.

To find out more about the care provided at Florence House Care Home then please get in touch. Our Home Manager or Administrator would be delighted to answer your queries and invite you to come and see us.

Porthill Bank
Newcastle Under Lyme

01782 307039

Send enquiry
  • I was so impressed with the care, food and facilities. I feel that my husband is safe, happy and well looked after at Florence House.
    5 out of 5.0
  • I was extremely impressed by the friendliness of the home and staff. Residents seemed to be really happy and cared for. Plenty of laughter and joking. I would recommend this home to anyone.
    5 out of 5.0
  • My mother went into Florence House for respite care on December 3rd 2016. Initially, my thoughts were mixed as to what this would achieve and also how my mother would react and also how she would...
    5 out of 5.0

Florence House Care Home

CQC ratings

  • Safe - Requires improvement
  • Effective - Requires improvement
  • Caring - Requires improvement
  • Responsive - Requires improvement
  • Well-led - Requires improvement

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