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Park House
Fawdon Lane Newcastle upon Tyne Tyne and Wear NE3 2RU
441916861338 2.93333/ 4stars from 3users.

Park House

Member for 7 years
Fawdon Lane, Fawdon, Newcastle upon Tyne, Tyne and Wear, NE3 2RU
Tel: 01916 861 338

About

Park House

Park House Care Home is situated in a pleasant suburb of Newcastle. It backs onto a small park and is well served by public transport.

We’re always pleased to welcome visitors to Park House. We have an attractive and welcoming reception area, and we make sure that visitors are looked after, and get all the assistance, advice and support they need.

We are very focused on the needs of our residents, and we do our best to enrich their lives. An important part of that is providing stimulating activities to keep them physically and mentally active, to the best of their ability. We have two Activity Co-ordinators, who between them provide a total of 45 hours of activities 7 days a week. That includes such things as bingo, board games, indoor bat and ball, groups knocking balloons around to each other (really popular, that one!), sing-alongs, craft projects and much more. There always seems to be something going on!

We also have outings in the minibus, and where we go and what we do is to a large extent decided by the residents themselves.

One of our residents likes to go for a pint in the pub, where he can meet up with his mates for a natter, and perhaps put a bet on at the bookies afterwards. That’s important for him, he’s keeping in touch. We just make sure that he gets there and back safely.

We have good links with the local community. The library visits regularly, with books and audio books; we have entertainers and also visits from the local church and schools.

Type of service
Care Home
Type of ownership
Private
Features
Activity Classes
Bathing Equipment
Car Park Facilities
Communal Gardens
Day Trips
Disabled Access
Ensuite bathrooms
Exercise Classes
Health Support Services e.g. Optician, Chiropodist, Physiotherapist
Lifts and/or stair lifts
Quiet lounge
Special Dietary Requirements
Telephone in Bedroom
Treatment Rooms
TV in Bedroom
TV Lounge
Visiting Family and Friend Accommodation
Specialisms
Cancer Care
Cerebral Palsy
End of Life
Epilepsy
Hearing Impairment
Multiple Sclerosis
Old Age (65+)
Parkinson's Disease
Speech Impairment
Stroke Recovery
Visual Impairment

Reviews - 3

Service reviews - 3

20th July 2017 -
Ratings
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Dignity
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Independence
Communication
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Professionalism (provider)
Professionalism (staff)

My mother moved to the home just over a year ago. To begin with we were really happy with the home and the level of care my mother received. Due to current staffing levels, we now feel that the home is not at it's best - due to the lack of staff, the current team are over worked, meaning they cannot give the same level of care.

I also feel that the staff could be more welcoming when people arrive into the home to visit their loved ones. As it stands i wouldn't recommend this home - hopefully they will recognise there staffing issues, and the home will pick up their standards again.

4th January 2017 -
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This user would recommend this care provider to others.

Very happy with the home. Would highly recommend the home.

9th June 2016 -
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Cleanliness
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Professionalism (provider)
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The home has the 9th manager in place in four and a half years, the recently appointed manager is striving to make improvements however.

Leave a review
3 reviews
2.93

Service ratings

Choices
Cleanliness
Competence
Dignity
Helpfulness
Independence
Communication
Information handling
Professionalism (provider)
Professionalism (staff)
Overall

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This provider accepts Social Service clients

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