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5. Useful Nursing Homes Information

Help & advice

This category gives useful information on nursing homes, including how to choose the right nursing home and funding options.

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A look at the UK's health and social care regulatory bodies

Finding a good nursing home can be a minefield; with so many questions to ask and often alien territory to cover, it can be difficult knowing who to ask about what. We recommend that a top priority in choosing a nursing home near you is to find one that is registered with the national social and health care regulatory body, who will assess and report on all its registered nursing homes so that you can see what the professionals say about a particular place.

But who are these regulatory bodies? England, Scotland, Wales and Northern Ireland’s health and social care providers are all governed by different bodies. All of the nursing homes listed on Trusted Care must be registered with their regulating body; here we explain which organisation will regulate the care homes in your area.

Wales - The Care and Social Services Inspectorate (CSSIW)

The CSSIW is “responsible for inspecting social care and social services to make sure they are safe for the people who use them”. This includes making sure that there are enough high quality care homes in Wales, safeguarding adults, helping nursing homes to improve the care they provide, and providing advice and policy standards to professionals and members of the public to help maintain high levels of social care in Wales.

The CCSIW regulates social provision in Wales in line with standards set by the national Assembly for Wales and the Welsh government. They regularly inspect and report on registered nursing homes; you can look for the CCSIW’s latest report for a nursing home in Wales here.

Scotland - The Care Inspectorate

The Care Inspectorate regulates and inspects care services in Scotland to ensure that 'everyone gets safe, high quality care that meets their needs”. The Care Inspectorate regularly inspects the nursing homes in Scotland to ensure that they are properly managed, well led and have a positive impact on their service users’ lives, and providing them with facilities, specialisms and care that they require in line with their needs, rights and choices.

The Care Inspectorate inspects each Scottish cursing home across four categories, rating each category from 1 – 6: Care and support; environment; staffing; management and leadership. You can look for a local nursing home’s Care Inspectorate report here.

Northern Ireland - Regulation and Quality Improvement Authority (RQIA)

The RQIA is Northern Ireland’s independent health and social care regulator, working to encourage “continuous improvement in the quality of health and social care services through a government programme of inspections and reviews”. The RQIA is responsible for making sure that the nursing homes in Northern Ireland are well managed, accessible, and meet the requirements of The Health and Personal Social Services Order, 2003.

You can view your Northern Ireland nursing home’s RQIA reports here.

England - The Care Quality Commission (CQC)

The CQC is the independent regulator of health and social care in England. They are responsible for ensuring that the nursing homes in England meet the required standards and offer safe, effective, high quality, compassionate care in line with the service users’ needs. The CQC undertake regular inspections as well as ad-hoc inspections in response to concerns or complaints from members of the public and health professionals.

You can view an English nursing home’s latest CQC report and rating on their TrustedCare profile.

We understand that finding a nursing home you can trust can be stressful, but by making sure that you choose a nursing home that is registered with the relevant regulatory body, you can guarantee peace of mind in the fact that that home is bound by the regulations and minimum standards required by that body. For more information about nursing homes in your area, contact us.