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Hillfield
Grainger Park Road Newcastle upon Tyne Tyne and Wear NE4 8RR
01916 861336 3.8/ 4stars from 1users.

Hillfield

Member for 6 years
Grainger Park Road, Elswick, Newcastle upon Tyne, Tyne and Wear, NE4 8RR
Tel: 01916 861336

About

Hillfield

Hillfield is a modern, purpose-built, Residential Care Home situated in a pleasant and leafy suburb of Newcastle.

Hillfield is small, personal and homely. It has a warm and welcoming atmosphere: something that many people comment on when they visit us. That’s down to our wonderful team, most of whom have been with us a very long time. Everyone who works here cares passionately about providing a first class service, and we all genuinely care about the people we look after, and their relatives. What’s more, we are keen to extend the service we already provide, always on the lookout for ways of enriching our residents’ experience.

We have a well-staffed team, which is more like a family than a workforce. We have a very experienced nursing team, one of whom is a clinical trainer. We’re very conscious of our residents’ changing needs, and we try to respond to them as quickly as we can.

Type of service
Care Home
Type of ownership
Private
Features
Activity Classes
Bathing Equipment
Car Park Facilities
Communal Dining
Communal Gardens
Day Trips
Disabled Access
Ensuite bathrooms
Exercise Classes
Health Support Services e.g. Optician, Chiropodist, Physiotherapist
Lifting and handling equipment
Lifts and/or stair lifts
Mini-bus / Other Transport
Pets Allowed
Quiet lounge
Smoking Allowed Onsite
Special Dietary Requirements
Telephone in Bedroom
Treatment Rooms
TV in Bedroom
TV Lounge
Visiting Family and Friend Accommodation
Specialisms
Cancer Care
Epilepsy
Hearing Impairment
Huntington's Disease
Motor Neurone Disease
Multiple Sclerosis
Old Age (65+)
Parkinson's Disease
Speech Impairment
Stroke Recovery
Visual Impairment

Map

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Nearby Amenities
Bank
Bus Stop
Chemist
Library
Park
Post Office
Pub
Shops
Town Centre

Reviews - 1

Service reviews - 1

6th October 2016 -
Ratings
Choices
Cleanliness
Competence
Dignity
Helpfulness
Independence
Communication
Information handling
Professionalism (provider)
Professionalism (staff)
This user would recommend this care provider to others.

From day one my Mother has received the best of care possible, all the staff are happy and caring. The chef does a wonderful job and is happy to make the residents their choice of food and it's never a problem. The Manager too is great and any problems are dealt with immediately and the family are always informed -I would definitely recommend.

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1 reviews
3.8

Service ratings

Choices
Cleanliness
Competence
Dignity
Helpfulness
Independence
Communication
Information handling
Professionalism (provider)
Professionalism (staff)
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