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Hillcrest
106 Thorpe Road Thorpe Norwich NR1 1RT
01603 963818 3.01667/ 4stars from 3users.

Hillcrest

New member
106 Thorpe Road, Thorpe, Norwich, NR1 1RT
Tel: 01603 963818

About

Hillcrest

Hillcrest is a spacious, purpose built care home located in Thorpe, a small town and suburb of Norwich. The 48-bedroomed home provides a great standard of care 24-hours a day on both a residential and dementia (EMI) basis. Residents can pursue their hobbies in the communal quiet lounges situated throughout the home or relax within the large and bright conservatory.

Friends and family are welcome at any time, hot drinks and snacks are always available and guests are invited to share meals with residents. The resident cook prepares three nutritious meals a day and the menu changes regularly to reflect seasonal produce.

There is an outstanding activities programme designed by Hillcrest’s Activities Coordinator around the resident’s interests, including: quizzes, sing-alongs, reminiscence therapy, indoor games, arts and crafts, baking and wherever possible trips out and about.

Type of service
Care Home
Type of ownership
Private
Features
Activity Classes
Car Park Facilities
Communal Gardens
Disabled Access
Ensuite bathrooms
Quiet lounge
Telephone in Bedroom
Specialisms
Alzheimers
Convalescent Care
Dementia Care Services
Old Age (65+)
Physical Disabilities
Respite Care Homes
Speech Impairment
Visual Impairment

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Reviews - 3

Service reviews - 2

16th November 2017 -
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Choices
Cleanliness
Competence
Dignity
Helpfulness
Independence
Communication
Information handling
Professionalism (provider)
Professionalism (staff)
This user would recommend this care provider to others.

My mother loves being at the home and I am thrilled at the care that they provide. Since being at Hillcrest my mother has put on weight, and is now much healthier and stronger. For her birthday the carers put one of the spare rooms aside for the family's use and decorated it for us, without us asking them to. I often see the carers interacting with the other residents while I am there, and it always makes me so happy and reassured that my mother is happy, safe and well cared for.

22nd September 2017 -
Ratings
Choices
Cleanliness
Competence
Dignity
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Independence
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Professionalism (provider)
Professionalism (staff)
This user would recommend this care provider to others.

I am very happy with the care and all the staff at the home.

Enquiry reviews - 1

5th September 2016 - By Beverley Watson
Ratings
Punctuality
Friendliness
Helpfulness

The care home didn't contact me I had to contact them - they unfortunately didn't have any vacancies.

Leave a review
3 reviews
3.01

Enquiry ratings

Friendliness
Helpfulness
Punctuality
Overall

Service ratings

Choices
Cleanliness
Competence
Dignity
Helpfulness
Independence
Communication
Information handling
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Professionalism (staff)
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