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Hilderstone Hall Care Home
Hall Lane Stone Staffordshire ST15 8SQ
01889 735018 1.9/ 4stars from 1users.

Hilderstone Hall Care Home

Member for 4 years
Hall Lane, Hilderstone, Stone, Staffordshire, ST15 8SQ
Tel: 01889 735018

About

Hilderstone Hall Care Home

Hilderstone Hall is set in the beautiful countryside of Staffordshire and is known to be recorded as a Saxon village in The Doomsday Book. Hilderstone Hall is a Grade 2 listed building which has retained many of its features.

It is set in a vast landscaped garden with wheelchair access and seating areas to enjoy the view. The garden has a lovely feature of a 600 years old Lebanese Cedar and a lake at the bottom of the garden! Hilderstone Hall is in a tranquil village and close to the market town of Stone.

Hilderstone Hall offers 24 hours nursing care and has a dedicated Memory Lane Community. We also offer day care and respite. At Hilderstone Hall we have a highly skilled and dedicated care team, who strive to meet the needs of individuals and family members.

The home has a provision of a mini bus for day trips, we also have a massage therapist who visits once a month, a hairdresser who visits twice weekly and a mobile sweet shop that visits every third week. The Activity Team work closely with the Stone Alzheimer's and Stroke Group providing support and assistance when needed.

Feel free to contact us for more information or to plan a visit to us.

1 bed currently available
Type of service
Care Home
Type of ownership
Private
Features
Activity Classes
Communal Gardens
Day Trips
Disabled Access
Exercise Classes
Onsite Hair Dresser
Special Dietary Requirements
Specialisms
Alzheimers
Assisted Living
Dementia Care Services
End of Life
Intermediate Care
Old Age (65+)
Physical Disabilities
Respite Care Homes
Supported Living

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Reviews - 1

Service reviews - 1

26th February 2015 -
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My mother went to Hilderstone Hall Care Home from a recommendation of this group by a relative, who lives in Cheltenham. They incidentally, are still happy with the care their mother is receiving.

When I visited Hilderstone Hall's 'Memory Lane' wing, I was informed there would always be 3 carers in this unit during the day.

My mother moved to the Memory Lane Unit on 4th Aug 2014. The greeting she received was wonderful. Sadly, she was not too happy at being left there. She wanted to be with my dad, who could no longer care for her. He was in hospital himself.

I visited her every day until Fri 8th, when I was advised not to visit her for a week, to give her a chance to settle in.

I did this but by the following Thurs 14th, I just had to go and see her. The carer on duty was on her own, looking after SEVEN residents. Very poor care and service.

She was in a bad way and I had to force them to call an ambulance. She was taken to hospital and died the next day of a burst colon.

26th February 2015 - Response from Hilderstone Hall Care Home

We take your concerns very seriously. Our Care & Quality Coordinator will be in touch with you as soon as possible with a detailed response.

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1 reviews
1.9

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Choices
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Competence
Dignity
Helpfulness
Independence
Communication
Information handling
Professionalism (provider)
Professionalism (staff)
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