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Henrietta House
3 Dynevor Road Bedford Bedfordshire MK40 2DB
01234359194 0.0/ 4stars from 0users.

Henrietta House

Not a member
3 Dynevor Road, Bedford, Bedfordshire, MK40 2DB

About

Specialisms
Dementia Care Services
Old Age (65+)
Physical Disabilities
Type of service
Care Home

Reviews

Other reviews - 12

Please note: These care service reviews are from consumers on websites other than TrustedCare.co.uk and are not authenticated or validated by TrustedCare.co.uk.

27th July 2016 - By Anonymous
From NHSChoices
Ratings

Peace of Mind

5th July 2016 - By Mr T Hone
From NHSChoices
Ratings

End of life care

7th May 2016 - By Anonymous
From NHSChoices
Ratings

Excellent care at henrietta House

21st April 2016 - By Anonymous
From NHSChoices
Ratings

henrietta house

18th April 2016 - By Anonymous
From NHSChoices
Ratings

Caring staff

8th March 2016 - By NHS Choices Service Desk
From NHSChoices
Ratings

Thank you to all staff.

17th December 2015 - By Jimbo
From NHSChoices
Ratings

Care for my Nanna. My Nan came here in the early part of 2015. She has been impeccably cared for since her arrival and is very happy here. The food is varied and great, always fresh and tasty. The staff are all great and can't do enough to help and care and always make time to talk to both residents and visitors. The Manager organises/ leads a great team of carers, even though their jokes are quite lame at times. Overall a superb place to be involved with.

2nd November 2015 - By Sally
From NHSChoices
Ratings

Care for my Nanna My Nan has been at Henrietta House since January this year. The care and support she receives on a daily basis is second to none. The staff are all so friendly, efficient, professional and caring. The staff are all really committed and this reflects directly in the standard of care given. Because Henrietta House appears to be able to retain their staff, I feel this helps the residents with continuity and gives the staff a better understanding of individuals needs. The staff and residents are able to build a good rapport. The food at Henrietta House always seems to be of a high standard and varied. They also take into account individuals needs and choices. One of my Nan's favourite meals has always been Mushrooms on toast. Whilst this isn't on the Menu at Henrietta House, the staff have taken it upon themselves to cook this for Nanna at least once a week. It's little things like this that make all the difference. I visit my Nanna on a regular basis (every day if possible) and it doesn't matter what time of day I arrive, I am always made to feel welcome. Family and friends of the residents are also always invited to join in with activities and any functions that are planned. Just last week there was a Halloween Party, which was great fun for everyone. The staff went to so much effort to theme the whole menu around Halloween - it was amazing and the residents really enjoyed themselves. Henrietta House were also very accommodating for my Nan's 96th Birthday in August, when my mum and I arranged for Nanna to have an afternoon party with lots of guests. We took over the dining room and Henrietta House provided all we needed to make everything feel like home for Nanna. The staff were fantastic with making sure we had everything, including a constant flow of tea and coffee. I found the transition of Nanna going from her own home to residential care difficult and traumatic, but with the care and professionalism of the staff at Henrietta House, this gave me reassurance and confidence in knowing that Nanna is getting the best care possible and, most importantly, Nanna is happy. Thank you to all the staff at Henrietta House.

30th October 2015 - By Rosie
From NHSChoices
Ratings

Fantastic, friendly & welcoming home - lovely, caring staff It's a pleasure to visit Henrietta House and I always get a warm welcome and friendly greeting. The management and their lovely team are very caring to not only the residents but all visitors. Even if they are rushed off their feet they take the time to ensure everyone is cared for (cup of tea usually included!) Nanna seems very happy here and if she cannot be in her own home, this home from home is definitely the next best thing. The people around her are genuine and efficient and provide a loving, fun and relaxed atmosphere in the home. From birthday parties to apple bobbing at Halloween there is always something going on. Thank you for everything you do I would like to hope I will get the chance to live somewhere like this if I ever need to and cannot recommend Henrietta highly enough.

2nd October 2015 - By Anonymous
From NHSChoices
Ratings

Awesome Home for my nan The level of care this home provides is truly unbeatable. We were blown away at how patient the staff are at the home. Very clean and friendly environment for my nan. I would like to say we have boned a friendship with all the staff at henrietta house. The communication they provide us puts our minds at rest when required, and helps us sleep a little easier at night. It was a big shock and struggle to accept my nan had to go into a home for her own safety. The staff helped us get thorough this hard time. And now i feel we have a routine with the home and no more worries. Strongly recommend this home if you care about your loved ones! :) Kyle

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