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Heathfield Lodge
22-24 Melling Lane Liverpool Merseyside L31 3DG
01515269463 0.0/ 4stars from 0users.

Heathfield Lodge

Not a member
22-24 Melling Lane, Maghull, Liverpool, Merseyside, L31 3DG

About

Specialisms
Old Age (65+)
Type of service
Care Home

Reviews

Other reviews - 2

Please note: These care service reviews are from consumers on websites other than TrustedCare.co.uk and are not authenticated or validated by TrustedCare.co.uk.

3rd September 2014 - By Mrs F.L.
From NHSChoices
Ratings

Great care of my father My father was a patient in the Royal Hospital in Liverpool, he fell from a ladder and was in there for a short spell. In hospital he was detraining and I complained to the ward that I felt the care given was not helping my father recover. I wanted to move my father to Fazakerly Hospital for rehab, unfortunately they were not able to organise a place in the time I needed. I decided to look at a Care Home where my father could receive better care. I found Heathfield Lodge which is local to me. I went to visit the home and met management, who were very professional and have the care of the residents at heart. They understood my wishes. The home had 1 room available, I viewed the room which was nice and close to the lift which was perfect for my father. They explained the standard of care the home and staff could offer and how compliant the home was after CQC inspection. I wanted to take the room for my father and they explained they would need to assess my father to ensure they could meet his needs. The next day I received a call they explained the assessment had taken place and they were happy that Heathfield Lodge could meet my fathers needs. My father arrived the following day at Heathfield Lodge. When he arrived at the Care Home he was unshaven and his hair was matted. The staff arranged to cut his hair and gave him a shave. Within a week my father has returned to his usual self. I could not believe how quickly he had recovered, his mobility and independence had returned to normal. I could not thank the staff enough for the care and compassion shown to my father, I was able to take my father home a lot earlier than I had planned. I have recommended this home to other people I know and I felt I should leave this review. It is good to share good experiences.

28th July 2014 - By Anonymous
From NHSChoices
Ratings

The home manager and staff care very much My auntie lived here she recently went into nursing home for nursing care. Heathfield is marvellous and the manager has turned the home around to a very respectful place. The bedrooms dining room hairdressers and gardens have all been redecorated. It is a shame my auntie had to leave to go into Nother place. We will miss manGer and staff and can only hope my auntie has as good a staff in her new home. Thankyou J Henry

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