Live chat
Speak with a care advisor.
Skip to navigation | Skip to content | Skip to footer


Charlton Grange
Charlton Lane Near Shepperton Middlesex TW17 8QN
01932 964713 3.38/ 4stars from 10users.

Charlton Grange

New member
Charlton Lane, Upper Halliford Village, Near Shepperton, Middlesex, TW17 8QN
Tel: 01932 964713

About

Charlton Grange

Charlton Grange is situated in the picturesque village of Upper Halliford in Surrey with excellent access by road or public transport. The home offers services for older people with nursing needs and has a specialist dementia care suite on the first floor.

The home offers accommodation on two floors. Each bedroom is decorated to the highest standard, with ensuite facilities, along with HD televisions. There are 5 day rooms each with a large flat screen TV and delightful views of the countryside.

Charlton Grange also boasts a hair salon, excellent catering, in-house entertainment, staff training facilities and a residents’ garden.

A stimulating activities programme is provided, designed to consider the needs of individual residents, including those with disabilities. A resident’s freedom of choice to partake in activities is always respected.

Type of service
Care Home
Type of ownership
Private
Features
Activity Classes
Bathing Equipment
Car Park Facilities
Communal Dining
Communal Gardens
Disabled Access
Ensuite bathrooms
Exercise Classes
Health Support Services e.g. Optician, Chiropodist, Physiotherapist
Lifting and handling equipment
Quiet lounge
Residents can bring their own furniture
Special Dietary Requirements
Telephone in Bedroom
TV in Bedroom
TV Lounge
Visiting Faith Leaders
Specialisms
Alzheimers
Cancer Care
Challenging Behaviour
Convalescent Care
Day Care
Dementia Care Services
End of Life
Old Age (65+)
Parkinson's Disease
Physical Disabilities
Respite Care Homes
Speech Impairment
Stroke Recovery
Visual Impairment

Map

Get directions

Nearby Amenities
Bank
Bus Stop
Chemist
GP Surgery
Library
Park
Shops

Reviews - 10

Service reviews - 10

18th August 2017 -
Ratings
Choices
Cleanliness
Competence
Dignity
Helpfulness
Independence
Communication
Information handling
Professionalism (provider)
Professionalism (staff)
This user would recommend this care provider to others.

The home has been brilliant with my Mother. She has made great friends with another resident who is very similar to her. The staff are friendly and helpful and the home is clean with nicely decorated rooms. The activities they hold are great fun and the residents thoroughly enjoy them.

14th August 2017 -
Ratings
Choices
Cleanliness
Competence
Dignity
Helpfulness
Independence
Communication
Information handling
Professionalism (provider)
Professionalism (staff)
This user would recommend this care provider to others.

My sister is very happy with the home, all the staff are ever so friendly and helpful, its very clean and welcoming. I would recommend the home to other service users .

14th August 2017 -
Ratings
Choices
Cleanliness
Competence
Dignity
Helpfulness
Independence
Communication
Information handling
Professionalism (provider)
Professionalism (staff)
This user would recommend this care provider to others.

My mother was in the home for a few days respite - she was very happy while staying at the home.

12th May 2017 -
Ratings
Choices
Cleanliness
Competence
Dignity
Helpfulness
Independence
Communication
Information handling
Professionalism (provider)
Professionalism (staff)
This user would recommend this care provider to others.

My friend is really settled in the home and has some great support. I wish they had a proper garden to use in the summer, but there are plenty of activities and the home is really nice inside, so I don't mind too much. The staff are always really helpful and friendly.

22nd March 2017 -
Ratings
Choices
Cleanliness
Competence
Dignity
Helpfulness
Independence
Communication
Information handling
Professionalism (provider)
Professionalism (staff)
This user would recommend this care provider to others.

I am really happy with the home. I have visited at various times of the day and the care quality is always consistently good. The staff all seem genuinely interested and wanting to help.

15th March 2017 -
Ratings
Choices
Cleanliness
Competence
Dignity
Helpfulness
Independence
Communication
Information handling
Professionalism (provider)
Professionalism (staff)
This user would recommend this care provider to others.

My Mother is currently at the home. She is very happy there and feels that the staff are very professional. Also everyone i dealt with at the home is always helpful.

25th October 2016 -
Ratings
Choices
Cleanliness
Competence
Dignity
Helpfulness
Independence
Communication
Information handling
Professionalism (provider)
Professionalism (staff)
This user would recommend this care provider to others.

Overall, the care was good - the nurses and Carers were very good.

I would however say that they explained there would be activities on every week day and this unfortunately happened only once. I spoke with the manager and she acknowledged saying that the activities generally happened downstairs (where guests are in requirement of more care) and perhaps they should have offered to bring mum downstairs. This left my Mother extremely bored most of the time, i also felt sorry for the upstairs residents too. The room was nice and the food was good I believe - overall good just a shame about the lack of things to do.

8th September 2016 -
Ratings
Choices
Cleanliness
Competence
Dignity
Helpfulness
Independence
Communication
Information handling
Professionalism (provider)
Professionalism (staff)
This user would recommend this care provider to others.
No comments.
14th April 2016 -
Ratings
Choices
Cleanliness
Competence
Dignity
Helpfulness
Independence
Communication
Information handling
Professionalism (provider)
Professionalism (staff)
This user would recommend this care provider to others.

Respite care after a visit from hospital.

14th April 2016 -
Ratings
Choices
Cleanliness
Competence
Dignity
Helpfulness
Independence
Communication
Information handling
Professionalism (provider)
Professionalism (staff)
This user would recommend this care provider to others.
No comments.
Leave a review
10 reviews
3.38

Service ratings

Choices
Cleanliness
Competence
Dignity
Helpfulness
Independence
Communication
Information handling
Professionalism (provider)
Professionalism (staff)
Overall

Sign-in or register to watch a provider and be notified of new reviews posted about them.

Watch provider

Compare the details of this provider with others in your list.

Compare provider
This provider accepts Social Service clients

Do you know this care service?

If you or a loved one have been supported by the services of this provider, please leave a review.

Your rating and comments will help others who are looking for a care service make an informed choice.