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Buttercup House Care Home
12 Radstock Road Southampton Hampshire SO19 2HP
02380448982 0.0/ 4stars from 0users.

Buttercup House Care Home

Not a member
12 Radstock Road, Woolston, Southampton, Hampshire, SO19 2HP

About

Specialisms
Dementia Care Services
Mental Health Support
Old Age (65+)
Type of service
Care Home

Reviews

Other reviews - 19

Please note: These care service reviews are from consumers on websites other than TrustedCare.co.uk and are not authenticated or validated by TrustedCare.co.uk.

23rd August 2016 - By Michael McLaughlin
From NHSChoices
Ratings

The Home with a Soul

3rd February 2016 - By Anonymous
From NHSChoices
Ratings

Wonderful Staff

7th January 2016 - By Anonymous
From NHSChoices
Ratings

A small friendly home from home My wife has been a resident here for 6 years and in that time neither myself or my wife have had any cause to complain about anything. The staff are more than friendly and welcoming and there is always a cup of tea for me on my arrival. The home and my wife's room is always clean. My wife has been bed ridden for many years and she receives excellent care and attention. She is treated with great care and her dignity is respected. My family are also very happy with the care their mother receives and believes this is why she is still with us.

9th December 2015 - By Anonymous
From NHSChoices
No rating provided

Awful home Not clean. Didn't see many staff and didn't look very professional. Room sizes are tiny and whole home smells of urine. Dirty old commode in room. Owner very rude, very pushy and didn't seem to understand dementia. Looks very institutional.

8th December 2015 - By Anonymous
From NHSChoices
No rating provided

Avoid at all costs Avoid this home at all costs if you care about your loved ones. The home is not clean, is under staffed and such a high staff turn over there's no time for your loved ones to get to know or trust the staff who have very little training and extremely poor understanding of dementia. This is the worst place someone with dementia could be. There's no stimulation, untrained staff given responsibility to administer medicines resulting in many errors, poor diet as owners buy tesco value processed food which offers very little nutrition. Saw my relative rapidly decline here and was shocked at how awful the place was.

10th March 2015 - By J.M.
From Most Recommended Care
Ratings

Delighted to have found Buttercup House After searching for a home for my aunt I was delighted to find Buttercup House. She is extremely happy there, all the staff are excellent in their care of all residents. I cant speak highly enough of all the staff.

21st January 2015 - By Janice M
From Most Recommended Care
Ratings

Excellent Buttercup House Residential Care Home is excellent, I would be extremely likely to recommend their services to others.

15th January 2015 - By Ray B
From Most Recommended Care
Ratings

Friendly and helpful TThe staff are very friendly and helpful and Buttercup House provides good value for money.

15th January 2015 - By Nathan V
From Most Recommended Care
Ratings

High level of care TI am very happy with the care my Grandmother receives at Buttercup House Residential Care Home. Our visits are fun and the care and level of attendance is obviously high.

15th January 2015 - By Claire J
From Most Recommended Care
Ratings

Caring, friendly, helpful TButtercup House has a lovely, caring atmosphere and the staff are all very friendly and helpful.

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