Live chat
Speak with a care advisor.
Skip to navigation | Skip to content | Skip to footer


Alexandra View
Lilburn Place Sunderland Tyne & Wear SR5 2AF
019156 30223 3.76667/ 4stars from 4users.

Alexandra View

New member
Lilburn Place, Southwick, Sunderland, Tyne & Wear, SR5 2AF
Tel: 019156 30223

About

Alexandra View

Alexandra View is a large care facility in a suburban area of the Southwick region of Sunderland. The home provides residential, nursing and dementia care for older people. Alexandra View also offers 10 'time to think' beds, a service provided by Sunderland City Council. The time to think beds allow someone considering moving into a care home a temporary stay at Alexandra View so that they can become accustomed to what life is like in a care home.

Alexandra View has 62 bedrooms (all equipped with ensuite facilities) spread across 3 floors, each accessible by stairs or lift. Each floor is equipped with at least 1 large lounge and dining room with additional quiet lounges available. Should our residents wish or require, meals can be served in the comfort of their own room. On the lower ground floor we have a hairdressing salon where ladies and gents can receive a cut and style once per week.

Our catering team is highly experienced and utilise seasonal foods to provide healthy, balanced and enjoyable meals to our residents. We ensure the quality of our food by quality and catering audits.

Care is our central focus at Alexandra View. We aim to nurture independence and encourage an active and engaging lifestyle to aid with improving the quality of life of each individual living in the home.

Should you have any questions or wish to have a look around Alexandra View, please don't hesitate to pop by! Our manager Patrick Morley is friendly and accommodating and will do his utmost to answer any queries you may have.

Type of service
Care Home
Type of ownership
Private
Features
Activity Classes
Bathing Equipment
Car Park Facilities
Communal Dining
Communal Gardens
Day Trips
Disabled Access
Ensuite bathrooms
Exercise Classes
Flexible Mealtimes
Health Support Services e.g. Optician, Chiropodist, Physiotherapist
Lifting and handling equipment
Lifts and/or stair lifts
Mini-bus / Other Transport
Onsite Hair Dresser
Pets Allowed
Private Dining
Quiet lounge
Residents can bring their own furniture
Smoking Allowed Onsite
Special Dietary Requirements
TV in Bedroom
TV Lounge
Specialisms
Dementia Care Services
End of Life
Old Age (65+)
Physical Disabilities
Respite Care Homes

Map

Get directions

Nearby Amenities
Bank
Bus Stop
Chemist
Church
GP Surgery
Library
Park
Post Office
Pub
Shops
Town Centre

Reviews - 4

Service reviews - 3

15th March 2017 -
Ratings
Choices
Cleanliness
Competence
Dignity
Helpfulness
Independence
Communication
Information handling
Professionalism (provider)
Professionalism (staff)
This user would recommend this care provider to others.

My Partner was in the home for a few weeks. I was very happy with the overall care from the home, but due to personal reasons we decided to move her to another home.

7th January 2015 -
Ratings
Choices
Cleanliness
Competence
Dignity
Helpfulness
Independence
Communication
Information handling
Professionalism (provider)
Professionalism (staff)
This user would recommend this care provider to others.
No comments.
7th January 2015 -
Ratings
Choices
Cleanliness
Competence
Dignity
Helpfulness
Independence
Communication
Information handling
Professionalism (provider)
Professionalism (staff)
This user would recommend this care provider to others.

The care here is exceptional from all admin staff, including cleaning and laundry staff. The staff are so good that they come in on days off if there is an event on. That is true care. Food is excellent. What the staff and residents need is the home updated and decorated.

Enquiry reviews - 1

23rd September 2016 - By Rosie Gartland
Ratings
Punctuality
Friendliness
Helpfulness

Unfortunately didn't have any vacancies - I was very pleased that they contacted me to explain so, most providers would've just ignored my enquiry. was very helpful and offered to send me information/add me to a waiting list

Leave a review
4 reviews
3.76

Enquiry ratings

Friendliness
Helpfulness
Punctuality
Overall

Service ratings

Choices
Cleanliness
Competence
Dignity
Helpfulness
Independence
Communication
Information handling
Professionalism (provider)
Professionalism (staff)
Overall

Sign-in or register to watch a provider and be notified of new reviews posted about them.

Watch provider

Compare the details of this provider with others in your list.

Compare provider
This provider accepts Social Service clients

Do you know this care service?

If you or a loved one have been supported by the services of this provider, please leave a review.

Your rating and comments will help others who are looking for a care service make an informed choice.